Got some quick Q’s? we’ve got you covered!
We’ve featured some of our most common questions below along with their answers for each of ECBG’s services. Here are some that are important to note:
While we can try our best to, and will, isolate your items from allergens, we cannot promise there will be no cross contamination because we are not an allergen-free facility.
We are not a retail bakery — everything is custom made-to-order. Custom cakes require 2 weeks notice, and orders from the Cake Shop require at least 4 days notice.
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Our minimum for wedding cake delivery is $600. That includes our smallest wedding cake — about 50 servings — and delivery. If you need something smaller than that, you can pick up your cake.
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Our smallest cake for delivery is either a 2 tiered cake to feed 50 or a 3 tiered cake to feed 50. If you need something smaller than that, you can check out our "White Wedding" cake in our Cake Shop. You can purchase it directly from the website.
Anything smaller than 50 servings is not eligible for delivery and you would have to pick it up the day of, or the day before your wedding.
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Our most popular order is a simple buttercream cake adorned with fresh flowers (provided by your florist) to feed about 100 people, with sheet cakes to supplement servings.
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Our tiered cakes start at $10 per serving and go up based on intricacy of design. That starting price includes simple white buttercream designs. Our back-of-house sheet cakes, which are used to supplement additional servings, are $7 per serving.
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We recommend starting the process 4- 6 months out, as we tend to book up.
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Cake:
Vanilla
Chocolate
Red Velvet
Almond
Lemon
Marble
Fillings:
Vanilla Buttercream
Vanilla Whipped Mascarpone
Chocolate Whipped Ganache
Cream Cheese Frosting
Strawberry Whipped Ganache
Raspberry Whipped Mascarpone
Vanilla Pastry Cream
Lemon Curd
Passion Fruit Whipped Ganache
Caramel Mousse
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After you inquire via our booking form, Sarah, the ECBG Wedding Manager, will contact you to schedule your tasting.
You can choose a tasting to-go, which can be picked up on Saturdays between 11am and 1pm at our bakery, or a tasting in-person, which takes place at the bakery Tuesday, Wednesday, and Thursday evenings at 4, 5 and 6pm. Tastings in person usually take about 45 minutes.
Both the tasting to-go and the tasting in-person is $50.
There are also add-ons available for an additional cost, like custom flavors and dessert table items. Select your add-ons via our inquiry form.
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After your tasting and consultation, you will have a good idea of your flavor preferences, design preferences, and details. The team will send you your order form to confirm.
From there you can let us know any changes, questions, or concerns which we can address via email or additional phone consultation. Once you are ready to move forward we will send you an invoice to secure your date.
The nonrefundable 50% deposit is due within one week of confirmation and your remaining 50% balance will be due 1 month prior to your date. You are able to make any changes necessary up until 1 month out.
Sarah will take very good care of you throughout the whole process. We like to keep it easy and enjoyable!
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We deliver within 10 miles of the bakery at 636 North Racine Avenue in Chicago from June to October.
We deliver within 30 miles of the bakery from November to May.
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Yes! We offer gluten-free cakes, and a few select vegan options.
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Yes! We love to accompany your tiered cake with a sprawling dessert table!
Items start at $5 each and we recommend two items per person. If you are offering a dessert table to your guests where they serve themselves, we estimate that you will need servings for 70% of your guest count as not everyone will pursue dessert.
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YES! We love making the most fun cakes to accompany your tiered cake. We have done anything and everything!
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While we can try our best to, and will, isolate your items from allergens, we cannot promise there will be no cross contamination because we are not an allergen-free facility.
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Ready to get started? Book your tasting here!
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Our custom cakes start at $200. After you fill in the inquiry form, our Custom Cake Manager, Kelly, will be in touch to confirm dates and give you a custom quote.
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Our custom cakes require a two week minimum notice.
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Our flavor options are:
Vanilla
Chocolate
Red Velvet
Lemon
Almond
Marble
Funfetti
Strawberry
Banana
Carrot
Our filling options are:
Vanilla Buttercream
Vanilla Whipped Mascarpone
Chocolate Whipped Ganache
Cream Cheese Frosting
Strawberry Whipped Ganache
Raspberry Whipped Mascarpone
Vanilla Pastry Cream
Lemon Curd
Passion Fruit Whipped Ganache
Caramel Mousse
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All our cakes are frosted with our signature Italian Meringue buttercream. It is VERY SUBTLY sweet. Please be mindful that it will not be the powder sugar heavy frosting you may have had in the past.
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To ensure the most delicious texture and taste, cakes need to be kept at room temperature for at least 6 hours prior to cutting/eating. The cake will last in the fridge for one week.
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Yes! We offer gluten-free cakes, and a few select vegan options.
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While we can try our best to, and will, isolate your items from allergens, we cannot promise there will be no cross contamination because we are not an allergen-free facility.
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Cakes will last for one week in the fridge and about a year in the freezer. Exact timing is subject to the moisture in your fridge and any harsh driving conditions when being transported.
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When you come to the bakery to pick up your cake, it will be ready in a to-go box. We recommend holding the cake (in and out of the box) with two hands from the bottom, straight and flat. Do not push down on the top or sides of the cake box.
Note: Once the cake has left our bakery, it’s in your hands. We do not offer refunds for cakes damaged after pickup or delivery.
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We deliver within 10 miles of the bakery at 636 North Racine Avenue in Chicago from June to October.
We deliver within 30 miles of the bakery from November to May.
A delivery fee, starting at $75, will apply.
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You can order your cake through our order form here.
We guide you step-by-step through selecting your cake flavors and filling, adding a custom message, selecting your optional add-ons (cherries, candles, and more!), and scheduling your pickup or delivery.
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All our cakes are frosted with our signature Italian Meringue buttercream. It is VERY SUBTLY sweet. Please be mindful that it will not be the powder sugar heavy frosting you may have had in the past.
Our flavor options are: Vanilla, Chocolate, Red Velvet, Lemon, Almond, Marble, Funfetti, Strawberry, and Carrot.
Our filling options are: Vanilla Buttercream, Vanilla Whipped Mascarpone, Chocolate Whipped Ganache, Cream Cheese Frosting, Strawberry Whipped Ganache, Raspberry Whipped Mascarpone, Vanilla Pastry Cream, Lemon Curd, Passion Fruit Whipped Ganache, and Caramel Mousse.
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Our cakes are available for pickup Wednesdays — Saturdays from 11am to 1pm at our bakery at 636 North Racine Avenue.
When you fill out our custom cake order form, you’ll be able to select your preferred pickup date and time, and receive a calendar and text reminder.
We offer delivery within a five mile radius of our bakery. Select delivery on our order form and enter your address see if you fall within our delivery range.
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We require 4 days notice for all cakes. During the checkout process, you’ll be able to select your preferred pickup or delivery date and time.
We occasionally can make an exception. If you are interested in a last minute cake please email cakes.ecbg@gmail.com. A rush fee may apply.
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Yes, we do! We can make any cake gluten-free for an additional $20 charge.
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To ensure the most delicious texture and taste, cakes need to be kept at room temperature for at least 6 hours prior to cutting/eating. The cake will last in the fridge for one week.